Delivery Information

1. Delivery service is only available for valid residential and office addresses within Singapore mainland. We do not deliver to restricted areas such as Jurong Island, Changi Airport, Cargo Complex, Port of Singapore Terminals, offshore islands (including Sentosa) and Singapore Armed Forces Camp sites. We reserve the right to decline any delivery to any address with restricted access or are inaccessible.


 2. Charges


 Charge per Single Address

 (inclusive of GST)

 Nett purchases below S$150


 Nett purchase S$150 and above

 Free Delivery


3. Delivery Schedule 

 Delivery Day

 (Excluding Sundays and Public Holidays)

 Delivery Time Slots

 3 Working Days for confirmed delivery

 10.00 am to 1.00 pm

 2.00 pm to 6.00 pm

Processing Time: All orders received will be processed within 3 working days*

*Working Days refers to Monday to Saturday, and does not include Sunday and Public Holidays or any block out dates imposed by Takashimaya. There will be no delivery service on Sundays and Public Holidays or any block out dates imposed by Takashimaya.


4. You may select the date and time of delivery when making an Order. The earliest delivery date will be 3 working days from the date of Order.


5. All delivery shall take place on the date and time stipulated in the Order Confirmation. We reserve the right to reschedule the date and time of delivery when a particular time slot becomes unavailable due to overwhelming demand. In this case we will contact you to arrange for an alternative time and/or date for delivery.


6. No reservation of delivery date and/or time slot is allowed unless payment is made. Should you log out of your account without making payment, you do not hold the right to reserve the date or time slot which you have selected before.


7. You should ensure that an authorized recipient is present during the selected date and time to receive the delivery and also to acknowledge receipt on Takashimaya Delivery Order.